 How to Order
Shipping Limits
Customer Guarantee
Return Policy
Payment Options
Privacy Policy
Security
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| How to order: |
Phone:
Fax:
Online orders:
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404-351-1355
770-956-0085
JollyDog.com
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Shipping limits:
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We ship anywhere in the continental United States.
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| Customer guarantee: |
Your complete satisfaction is our goal. If for any reason a product does not meet your expectations, just return it to us within 30 days and we will gladly exchange it or refund the merchandise price.
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| Return policy: |
You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip.
When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return.
You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to:
JollyDog.com
2870 Peachtree Road, #102
Atlanta, Georgia 30305
If you have any questions regarding your order, please feel free to contact us at:
404-351-1355 or E-mail
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| Payment options: |
We gladly accept checks, money orders and major credit cards (Visa, MasterCard) for mail order transactions. Fax, phone and online orders are limited to major credit cards. For security reasons, never include your credit card information in an E-mail. Sorry, we cannot accept C.O.D. orders.
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| Privacy policy: |
In order to be added to our E-mail alert list visitors must give us their name and E-mail address. Purchasers are required to give us routine contact information such as name, address, telephone number, E-mail address, and credit card information. This helps protect you by requiring that your credit card number match your contact information before your card can be charged.
Our Use of Your Information:
Purchasers' names and E-mail addresses are automatically entered into our customer database and may be used to provide additional information about products or services you may find of interest. Jollydog.com strictly practices "permission marketing," meaning we only provide information to you when you have given us permission to do so. If for whatever reason you prefer to be removed from our E-mail list, simply notify us via E-mail.
Our Disclosure of Your Information:
Jollydog.com does not share, sell, lease, or loan any visitor or customer information that we collect.
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| Security: |
Shopping at JollyDog.com is absolutely 100% guaranteed.
Where does your information go? How can you be sure someone can't intercept your credit card numbers? Because your credit card security is our highest priority, JollyDog.com has taken several steps to ensure your payment information is processed confidentially and accurately.
JollyDog.com servers use state-of-the-art technology to protect your data from use, misuse, or alteration by unauthorized third parties. This includes Secure Sockets Layer (SSL), an advanced encryption technology. SSL encrypts all your personal information, including your credit card number, name, and address, as it is transmitted over the Internet. This encryption makes it impossible for unauthorized parties to intercept and read any information you send us.
In fact, shopping online at JollyDog.com is statistically safer than using your credit card at a restaurant or department store. Give it a try and see for yourself. We're sure you'll find yourself appreciating the fun and convenience of shopping at home. |
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